Incident Manager
Quickly Identify, Investigate, Monitor and Resolve Incidents
A perfect world would be incident-free. But in the real world, privacy gets breached, information gets misused, data falls into the wrong hands and violations occur – even at the most security-conscious organizations. With Incident Manager, organizations can arm themselves with a steadfast system for quickly identifying, investigating and resolving incidents when they do occur.
Incident Manager provides secure and consistent incident reporting and tracking, ensuring a more streamlined process for identifying incidents, building incident reports, assigning tasks, monitoring activities and resolving issues. Incident Manager’s comprehensive set of tools empowers organizations to:
- Develop and implement an effective incident and investigation management strategy to minimize incidents and their repercussions
- Ensure secure and consistent incident reporting and tracking
- Consolidate and centralize incident data, control access to that data and automate the review, approval and resolution process
- Access an easy-to-update, comprehensive table of all incidents
- Quickly identify and prioritize new incidents based on business impact
- Assign response teams to investigate and remediate incidents
- Track approvals and status of incident-related activities in real-time
- Gather incident information and provide accurate, up-to-date reports
- Develop and maintain schedules for incident tasks, track progress and hold owners accountable
- Develop simple or complex workflow processes to monitor incident resolution
- Ensure regulatory compliance with PCI DSS and conformance to ISO 27001/27002
